![]() ![]() Users that appear in the Users field on the asset can select that asset when submitting a ticket from the Self-Service Portal. This includes the asset's type, group, company, catalog number, owner/users, and more.įor a full description of the fields on the Information tab, please see the table at the bottom of this page. ![]() The information tab contains general asset details. Note that each asset type is customized individually. You can add any fields you like to any tab by customizing the form using the design form icon. For a full list of all fields available on the asset form, please consult the table at the bottom of the page. ![]() The descriptions of each tab below describe the fields that appear on each tab by default. Note that different asset types display different tabs. The information contained in the asset form is split up into multiple tabs, each with its own default fields. Layout and Customization of the Asset Form Note that for computers, the SysAid Agent provides more information than a WMI scan, including software information. If the asset was created in SysAid from a WMI or SNMP scan, by the SysAid agent, many of the fields on this page are automatically populated. The asset form allows you to record and view all information relevant to a particular asset. ![]()
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